Call Us : (702) 990-1529(702) 990-1529

Open 8:00 am to 5:00 pm, Monday thru Friday

About

Aerial-TMS

We are a family owned and operated business and it is our goal to meet all of your exhaust and automotive needs.

The Muffler Shop uses name brand, quality products from large manufacturers. Couple this with over 25 years of experience and expert installations, you will find that. The Muffler Shop can take care of all your car service needs.

What are your hours of operation?

We are open Monday through Friday, 8:00AM to 5:00PM

How long have you been in business?

The Muffler Shop opened in January of 1982 as a small two bay “exhaust repair only” in the end of the building at 38 Navy Street. In 1987 one of the first quick lube facilities in Henderson was added and shortly after complete automotive repair and service were added. The company has always been recognized in the community with a long standing reputation for outstanding workmanship and a warm dedication to our customers.

How do your prices compare to others?

We are NOT a shop that cuts corners on your repairs and service. Therefore, we are not the least expensive in town. However, we are not the most expensive either. Typically, we are about the same as other shops in the area that have the same high standards as our company. In other words, when you find a shop that hires the top-notch technicians, uses the finest quality parts and is current on equipment and resources, we will be about the same price.

We are also very sensitive to your budget.

We will try to offer you options for services. We will tell you which items are high priority and a safety problem and which items can be delayed to fit into your budget. We provide you with the advice and information you need to make an informed choice — without the pressure you might experience in other shops.

What kind of quality can I expect?

We know you demand that your service to be done right the first time. That way you can drive away feeling safe and having peace of mind that you won’t be inconvenienced with an unwanted return to our shop.

Here’s how you can know this:

In Nevada there are hundreds of auto repair facilities registered with the Department of Motor Vehicles. Only a few have been awarded the Institute for Automotive Service Excellence (the ASE) “Blue Seal of Excellence Recognized Business.” Our Technicians and Service Advisors are ASE Certified or better. Very few shops in the valley commit to training and experience as well as The Muffler Shop and its staff. Only the shops with the best credentials and dedication to training and certification qualify for this awarding. We are proud of our high quality staff of service advisors and technicians. We know you’ll rest easy knowing you are good hands at our shop.

What does your shop look like?

Our shop is keep as neat and clean as we can possibly make it. We are constantly in the process of improving the looks and conveniences for our customers. Our technicians keep clean work areas that are organized for effectiveness. We provide them with an organized and efficient work area that maximizes their time so your service is performed as quickly as possible. One of the reasons we love having you at our web site is the ability to actually show you what our facility looks like, you cannot do that over the phone. The pictures on this site are actual pictures taken during a normal work day, stop by and we would be happy to take you on a tour to see where your vehicle will be worked on and the equipment that will be used to test and repair it.

How can I expect to be treated by your staff?

The one thing we take pride in is how we care for our customers. We care about you and your vehicles. We are sensitive to the inconvenience you experience with auto service and its costs to you. We have structured our shop to make your experience as quick and convenient as possible. It’s natural for our staff to treat you with respect and kindness. Where some shops may talk down to you, or are to busy to deal with your problems, we will always stop and take the time to get to know you and your vehicle. We will inform you of your choices, and with the right information, help you make a decision when you need it.

Can I schedule an appointment online?

You sure can. We realize you get too busy to call us during our business hours, especially if you work for a living. That’s why we have a convenient online appointment scheduler that is available 24 hours a day. You can also call our after-hours message service to make an appointment.

Click Here To Schedule An Appointment Online